Confidentiality

Confidentiality in the Surgery

If you wish to discuss something of a confidential nature with the surgery staff, please inform a member of staff and they will speak to you away from other patients.

How We Handle Data Held By The Practice

All medical records are held securely and confidentially either on a computer and/or in paper form.

Information may be recorded (i.e. telephone conversations) and it may be shared with others for the purpose of clinical audit (to monitor or improve health care).  Any person having access to your data will be bound by patient confidentiality.  We may request your specific consent to use personnel information in research projects or other non-medical aspects of treatment (i.e. Social Care).

If you do not wish your information/medical records to be accessed for such purpose, please inform a member of staff.

Access to Medical Records

If you require access to your own medical records, please discuss this with the Practice Manager, where arrangements can be made including assistance with interpreting information held by us.

Practice Privacy Statement

This practice wants to ensure the highest standard of medical care for our patients.  We understand that a General Practice is a trusted community governed by an ethic of privacy and confidentiality.  Our practices are consistent with Medical Council guidelines and the privacy principles of the Data Protection Acts.  We see our patients consent as being the key factor in dealing with their health information.  This leaflet is about making consent meaningful by advising you of our policies and practices on dealing with your medical information.